- Asset Management(14)
- Browser Based(44)
- Call Centers(3)
- Directories(4)
- Information Technology(9)
- Live Support(15)
- Lotus Notes Based(2)
- Support and Management(8)
- Vendors(5)
- ad World Web Dynamics
- worldwebdynamics.com
- Live Demo of help desk software, including specific offerings for school districts.
- Giva Inc.
- www.givainc.com
- Provides business help desk solutions including web-based solutions for IT, customer support, knowledge-manager, service desk, asset manager, and a sales desk.
3.8
(si*)
>70
<5
4
- ISupport
- www.isupport.com
- Describes help desk software products and services offered, and provides training course catalog.
3.8
(si*)
>130
<10
4
- NetHelpDesk
- www.nethelpdesk.com
- Helpdesk software for network support staff. Functions include fault tracking, change management, SLA, network diagrams and service status monitoring.
3.6
(si*)
<10
>20
4
- PRD Software
- www.prd-software.com.au
- Provides HelpMaster Pro help desk software to log, track and resolve support issues for windows 9x/NT
3.4
(si*)
-
-
4
- Internet Software Sciences
- www.inet-sciences.com
- A turn-key, customizable help desk for both IT and customer support. A free 3 user download version is available.
3.4
(si*)
<10
-
4
- Vertical Solutions Inc.
- www.vertsol.com
- Develops and implements customer service, help desk and sales force automation software.
3.5
(si*)
<10
-
4
- NetKeeper
- www.netkeeper.com
- Provider of help desk, CRM, call center and network management software solutions for the LAN /WAN and Internet.
3.4
(si*)
-
-
5
- LBE Help Desk Software
- www.lbehelpdesk.com
- Help desk software features include Win32 application, browser-based interface, e-mail handler, and advanced system reporting.
3.2
(si*)
-
-
4
- Acacia Help Desk
- www.helpdesksoftware.com.au
- Features include Win32 administrator client, knowledge management, call tracking, email functionality, and system reporting.
3.1
(si*)
-
-
3
- The Management and Help Desk Community
- www.helpdesking.com
- A portal of news, information and interactivity for both help desk software and management issues
3.1
(si*)
<5
-
3
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