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  • ISupport
  • www.isupport.com
  • Describes help desk software products and services offered, and provides training course catalog.
3.8
(si*)
<10
4
  • Giva Inc.
  • www.givainc.com
  • Provides business help desk solutions including web-based solutions for IT, customer support, knowledge-manager, service desk, asset manager, and a sales desk.
3.8
(si*)
<5
4
  • Vertical Solutions Inc.
  • www.vertsol.com
  • Develops and implements customer service, help desk and sales force automation software.
3.5
(si*)
-
4
  • NetHelpDesk
  • www.nethelpdesk.com
  • Helpdesk software for network support staff. Functions include fault tracking, change management, SLA, network diagrams and service status monitoring.
3.6
(si*)
>20
4
  • World Web Dynamics
  • www.worldwebdynamics.com
  • Live Demo of help desk software, including specific offerings for school districts.
3.4
(si*)
-
3
  • Internet Software Sciences
  • www.inet-sciences.com
  • A turn-key, customizable help desk for both IT and customer support. A free 3 user download version is available.
3.4
(si*)
-
4
  • Wickett Software
  • www.wickett.net
  • Provides both local software and web-based helpdesk software with Microsoft Access and SQL integration.
3.3
(si*)
-
4
3.1
(si*)
-
3
  • Acacia Help Desk
  • www.helpdesksoftware.com.au
  • Features include Win32 administrator client, knowledge management, call tracking, email functionality, and system reporting.
3.1
(si*)
-
3
  • PRD Software
  • www.prd-software.com.au
  • Provides HelpMaster Pro help desk software to log, track and resolve support issues for windows 9x/NT
3.4
(si*)
-
4
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